Privacy Policy

In accordance with the principles of lawfulness, fairness, and transparency, we provide you with this Privacy Policy.

Who is responsible for processing your data?

Asolvi Spain S.L.U.

Tax ID: B84108364

Registered Office: Calle Punto Net 4, 28805, Alcalá de Henares, Madrid

Email: anabelen.garcia@asolvi.com

Telephone: +34 911 847 600

For what purpose do we process your personal data?

At ASOLVI SPAIN S.L.U., we process the information you provide to us in order to manage our contractual relationship, send you the information you request, and provide you with offers for our services and/or products that may be of interest to you.

How long will we keep your personal data?

Your data will be kept for the minimum time necessary for the proper provision of the service offered, as well as to fulfill any responsibilities that may arise from it and any other legal requirements.

What is the legal basis for processing your data?

The legal basis for processing your personal data may be the performance of a potential and/or existing contractual relationship, legitimate interest, legal obligation, and/or your own consent. The data we request is adequate, relevant, and strictly necessary, and you are under no obligation to provide it. However, failure to provide it may affect the purpose of the service or make it impossible to provide the service.

To whom will your data be disclosed?

ASOLVI SPAIN S.L.U. will not disclose your data to any third party unless you are expressly informed otherwise.

What are your rights when you provide us with your data?

The data protection rights to which data subjects are entitled are:

Right to request access to personal data concerning the data subject
Right to rectification or erasure
Right to object
Right to request restriction of processing
Right to data portability

Data subjects may exercise their personal data protection rights by sending a written communication to the registered office of ASOLVI SPAIN S.L.U. or to the email address provided for this purpose, anabelen.garcia@asolvi.com, including in both cases a photocopy of their national identity document or other equivalent identification document.

Templates, forms, and further information regarding your rights are available on the website of the national supervisory authority, the Spanish Data Protection Agency (AEPD), www.agpd.es.

Can I withdraw my consent?

You have the right to withdraw your consent for any specific purpose for which it was previously granted, without affecting the lawfulness of the processing based on consent before its withdrawal.

Where can I file a complaint if I believe my data is not being processed correctly?

If you believe that your data is not being processed correctly by ASOLVI SPAIN S.L.U., you can send your complaints to anabelen.garcia@asolvi.com or to the relevant data protection authority. In Spain, this is the Spanish Data Protection Agency (AEPD), www.agpd.es.

Security and updating of your personal data

To safeguard the security of your personal data, we inform you that ASOLVI SPAIN S.L.U. has adopted all necessary technical and organizational measures to guarantee the security of the personal data provided. This is to prevent its alteration, loss, and/or unauthorized processing or access, as required by law, although absolute security cannot be guaranteed.

It is important that you inform us whenever your personal data changes so that we can keep it up to date.

Confidentiality

ASOLVI SPAIN S.L.U. informs you that your data will be treated with the utmost care and confidentiality by all personnel involved in any stage of the processing. We will not transfer or disclose your data to any third party, except as required by law, or unless you have expressly authorized us to do so.